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Network Storage Volume Causing Process Hangs on H100 GPU Nodes

RunPod discovered an issue affecting pods using volume disk or network storage in their CA-MTL-1 region. When executing commands on storage-backed files, processes would hang indefinitely even though files were created successfully. The issue primarily impacted H100 GPUs and some A40 GPUs, requiring targeted filesystem updates on affected machines.

Quick answer

RunPod discovered an issue affecting pods using volume disk or network storage in their CA-MTL-1 region.

Root cause
Filesystem driver bug triggered by specific kernel/storage combination on H100 node images. Network storage metadata operation race condition on concurrent file access. Filesystem hang propagates through dataloader pipeline, stalling all GPU workers on the node.
Recommended fix
DataLoader(timeout=300)
How Denpex helps
Denpex investigates Network Storage Volume Causing Process Hangs on H100 GPU Nodes using the evidence you provide or your connected workload collects. Earlier rank, host or application evidence is needed to distinguish an initiating failure from a downstream report.
Infrastructure#runpod#network-storage#process-hang#nfs#h100#dataloader

What this failure is

Network Storage Volume Causing Process Hangs on H100 GPU Nodes is a Infrastructure failure seen during ML training runs. RunPod discovered an issue affecting pods using volume disk or network storage in their CA-MTL-1 region. When executing commands on storage-backed files, processes would hang indefinitely even though files were created successfully. The issue primarily impacted H100 GPUs and some A40 GPUs, requiring targeted filesystem updates on affected machines. Common tags: Runpod, Network Storage, Process Hang, Nfs.

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Why it happens (the mechanism)

Filesystem driver bug triggered by specific kernel/storage combination on H100 node images. Network storage metadata operation race condition on concurrent file access. Filesystem hang propagates through dataloader pipeline, stalling all GPU workers on the node. Taken together, these mechanisms explain why the failure is reproducible, why it tends to surface on specific workloads or scales, and why generic mitigation attempts often fall short without addressing the underlying cause.

What you'll observe

  • File operations on network storage hang indefinitely without returning an error
  • GPU compute appears healthy (normal utilization, no errors) but training stalls on I/O operations
  • Storage writes succeed (file created) but subsequent operations on the file hang

Common symptoms and what they mean

SymptomWhy it happens
Pod logs show process hanging at file I/O operations (open, read, write, stat)Filesystem driver bug triggered by specific kernel/storage combination on H100 node images
strace on the hanging process shows syscall blocked in D state (uninterruptible sleep)Network storage metadata operation race condition on concurrent file access
GPU utilization drops to 0% during hangs while training loop calls dataloaderFilesystem hang propagates through dataloader pipeline, stalling all GPU workers on the node

Which systems are affected

  • GPU pods using network-attached storage volumes
  • H100 GPU nodes running dataloading-heavy training workloads
  • Multi-node training pipelines reading checkpoints or datasets from shared storage

How to confirm this is the problem

Use this checklist to test the hypothesis against a small reproduction. No single line proves the root cause, so preserve the preceding events and compare one variable at a time.

  • ✓Reproduce the failure from a clean checkpoint/seed: the symptom must appear without warm-up state from a previous run.
  • ✓Verified signal present: Pod logs show process hanging at file I/O operations (open, read, write, stat)
  • ✓Verified signal present: strace on the hanging process shows syscall blocked in D state (uninterruptible sleep)
  • ✓Verified signal present: GPU utilization drops to 0% during hangs while training loop calls dataloader
  • ✓A targeted fix from the "How to fix it" section eliminates or substantially reduces the symptom within one validation pass.

Root cause

  • Filesystem driver bug triggered by specific kernel/storage combination on H100 node images
  • Network storage metadata operation race condition on concurrent file access
  • Filesystem hang propagates through dataloader pipeline, stalling all GPU workers on the node

The fix and how to prevent it

The fix and the prevention pattern

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