Skip to content

ACS Disabled. GPU Direct RDMA Failure (Vendor Err 81)

When Access Control Services (ACS) is disabled in the BIOS, GPU Direct RDMA (GDR) fails with RDMA completion error 4 and vendor error 81. NCCL performance degrades severely or training crashes. Denpex detects the GDR failure from NCCL logs and recommends the BIOS or NCCL configuration fix.

Quick answer

When Access Control Services (ACS) is disabled in the BIOS, GPU Direct RDMA (GDR) fails with RDMA completion error 4 and vendor error 81.

Communication#acs#gdr#gpu-direct-rdma#rdma#nccl#bios

What this failure is

ACS Disabled. GPU Direct RDMA Failure (Vendor Err 81) is a Communication failure seen during ML training runs. When Access Control Services (ACS) is disabled in the BIOS, GPU Direct RDMA (GDR) fails with RDMA completion error 4 and vendor error 81. NCCL performance degrades severely or training crashes. Denpex detects the GDR failure from NCCL logs and recommends the BIOS or NCCL configuration fix. Common tags: Acs, Gdr, Gpu Direct Rdma, Rdma.

Live diagnosis, no signup

Is this what broke your run? Paste your log.

You're reading about ACS Disabled. GPU Direct RDMA Failure (Vendor Err 81). Paste your own crash log or traceback below and get the real root cause for YOUR run, not this generic entry. No account, no card. Logs are masked at ingress and never saved to account history.

training_logs.txt
No log to hand? Try one:

3 free diagnoses/day

Want 14 days on the Scale plan?

Request an evaluation code. A verified workplace organization activates up to 50 diagnoses a day, alerts, history, and follow-up questions. No credit card or automatic subscription.

Evaluate one incident

Why it happens (the mechanism)

ACS (Access Control Services) is disabled in the server BIOS, which prevents peer-to-peer DMA between the GPU and NIC across the PCIe fabric. Without ACS, the IOMMU cannot validate DMA transactions between the GPU and NIC, so the RDMA completion fails with vendor error 81. ACS is sometimes disabled for PCIe passthrough (e.g., for VM device assignment), which has the side effect of breaking GPU Direct RDMA. NCCL attempts to use GDR by default on supported hardware, and the failure is not gracefully handled on all NCCL versions. Taken together, these mechanisms explain why the failure is reproducible, why it tends to surface on specific workloads or scales, and why generic mitigation attempts often fall short without addressing the underlying cause.

What you'll observe

  • NCCL RDMA operations fail with completion error 4 and vendor error 81
  • Multi-node training with GDR enabled crashes or performs very poorly
  • The same training works with GPU Direct RDMA disabled

Common symptoms and what they mean

SymptomWhy it happens
NCCL WARN Got completion with error 4, vendor err 81ACS (Access Control Services) is disabled in the server BIOS, which prevents peer-to-peer DMA between the GPU and NIC across the PCIe fabric
NCCL_DEBUG=INFO shows GDR registration failuresWithout ACS, the IOMMU cannot validate DMA transactions between the GPU and NIC, so the RDMA completion fails with vendor error 81
Performance is significantly worse than expected on RoCE/IB fabricsACS is sometimes disabled for PCIe passthrough (e.g., for VM device assignment), which has the side effect of breaking GPU Direct RDMA
ibv_devinfo shows the NIC supports GDR but NCCL cannot use itNCCL attempts to use GDR by default on supported hardware, and the failure is not gracefully handled on all NCCL versions

Which systems are affected

  • Bare-metal GPU servers with ACS disabled in BIOS
  • Servers where ACS was disabled for PCIe passthrough or device assignment
  • Multi-node training over InfiniBand or RoCE with GPU Direct RDMA
  • HPE, Dell, and Supermicro servers where ACS default varies by BIOS version

How to confirm this is the problem

Use this checklist to test the hypothesis against a small reproduction. No single line proves the root cause, so preserve the preceding events and compare one variable at a time.

  • Reproduce the failure from a clean checkpoint/seed: the symptom must appear without warm-up state from a previous run.
  • Verified signal present: NCCL WARN Got completion with error 4, vendor err 81
  • Verified signal present: NCCL_DEBUG=INFO shows GDR registration failures
  • Verified signal present: Performance is significantly worse than expected on RoCE/IB fabrics
  • Verified signal present: ibv_devinfo shows the NIC supports GDR but NCCL cannot use it
  • A targeted fix from the "How to fix it" section eliminates or substantially reduces the symptom within one validation pass.

The fix and the prevention pattern

The root cause is on this page and stays free. A free account adds the exact remediation steps, saved history, and the fix on every entry in the encyclopedia.

Sign up free. Unlock the full analysis

No credit card. Daily allowance follows verified trust tier. Instant access.

Diagnose this failure in VS Code

Select the traceback or open the failed terminal, then run Denpex locally to see the initiating rank, collateral failures, exact fix, and verification command without uploading the log.

Install the free VS Code extension

NCCL errors in context

NCCL is where a distributed job reports failure, which is not the same as where it failed. The hub lists every common NCCL error next to what it actually indicates, and the environment variables that tell them apart.

Compare every nccl error side by side

Root cause

  • ACS (Access Control Services) is disabled in the server BIOS, which prevents peer-to-peer DMA between the GPU and NIC across the PCIe fabric
  • Without ACS, the IOMMU cannot validate DMA transactions between the GPU and NIC, so the RDMA completion fails with vendor error 81
  • ACS is sometimes disabled for PCIe passthrough (e.g., for VM device assignment), which has the side effect of breaking GPU Direct RDMA
  • NCCL attempts to use GDR by default on supported hardware, and the failure is not gracefully handled on all NCCL versions

The fix and how to prevent it

Evaluate Denpex on your own logs

Request a Scale evaluation code. A verified workplace organization activates 14 days with up to 50 diagnoses a day. Every account keeps its current diagnosis allowance and gets a verification path. No card or automatic subscription.

We send a single-use code tied to that address. Static provider and TLD rules do not reject valid addresses. Account trust determines the benefit after signup.

Don't just read the fix, diagnose your run

The encyclopedia tells you what went wrong. Denpex tells you what went wrong in YOUR training run. With your logs, your config, and your stack.