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DNS Resolution Failure

DNS resolution failures prevent distributed training from finding nodes, downloading from HF Hub, or connecting to services.

Quick answer

DNS resolution failures prevent distributed training from finding nodes, downloading from HF Hub, or connecting to services.

Root cause
DNS server not configured in container. Cluster DNS not reachable. DNS cache corrupted.
Recommended fix
Set DNS in container: --dns=8.8.8.8
How Denpex helps
Denpex investigates DNS Resolution Failure using the evidence you provide or your connected workload collects. Earlier rank, host or application evidence is needed to distinguish an initiating failure from a downstream report.
Infrastructure#dns#hostname#network#infrastructure#resolution

What this failure is

DNS Resolution Failure is a Infrastructure failure seen during ML training runs. DNS resolution failures prevent distributed training from finding nodes, downloading from HF Hub, or connecting to services. Common tags: Dns, Hostname, Network, Infrastructure.

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Why it happens (the mechanism)

DNS server not configured in container. Cluster DNS not reachable. DNS cache corrupted. IPv6 vs IPv4 DNS issue. Corporate DNS blocking external lookups. Taken together, these mechanisms explain why the failure is reproducible, why it tends to surface on specific workloads or scales, and why generic mitigation attempts often fall short without addressing the underlying cause.

What you'll observe

  • Cannot resolve hostname
  • Connection to master fails
  • HF download fails with DNS error

Common symptoms and what they mean

SymptomWhy it happens
gaierror: [Errno -2] Name or service not knownDNS server not configured in container
Connection refusedCluster DNS not reachable
DNS server unreachableDNS cache corrupted

Which systems are affected

  • Multi-node training
  • HF model downloads
  • Container with DNS issues

How to confirm this is the problem

Use this checklist to test the hypothesis against a small reproduction. No single line proves the root cause, so preserve the preceding events and compare one variable at a time.

  • ✓Reproduce the failure from a clean checkpoint/seed: the symptom must appear without warm-up state from a previous run.
  • ✓Verified signal present: gaierror: [Errno -2] Name or service not known
  • ✓Verified signal present: Connection refused
  • ✓Verified signal present: DNS server unreachable
  • ✓A targeted fix from the "How to fix it" section eliminates or substantially reduces the symptom within one validation pass.

Root cause

  • DNS server not configured in container
  • Cluster DNS not reachable
  • DNS cache corrupted
  • IPv6 vs IPv4 DNS issue
  • Corporate DNS blocking external lookups

The fix and how to prevent it

The fix and the prevention pattern

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Diagnose this failure in VS Code

Select the traceback or open the failed terminal, then run Denpex locally to see the initiating rank, collateral failures, exact fix, and verification command without uploading the log.

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Don't just read the fix, diagnose your run

The encyclopedia tells you what went wrong. Denpex tells you what went wrong in YOUR training run. With your logs, your config, and your stack.