For uc riverside hpcc infrastructure and platform teams
UC Riverside HPCC: GPU selection, preemption or kernel compatibility?
Connect the first useful exception with the relevant runtime evidence. Did the binary support the GPU selected by the generic request?
Free 30-day Team evaluation. No card or automatic subscription. Work email verification required.
Replay a resolved UC Riverside HPCC workflow incident
Upload your log file. Review the selected evidence and masking, then run diagnosis. Keep the original log for any follow-up questions.
Before uploading, review cloud data handling and local options.
Upload your log file. Large files are processed in your browser. Only selected evidence is submitted when you run diagnosis.
Try Denpex for 30 days. FREE.
No credit card. No automatic subscription. See whether Denpex helps with an incident you already understand.
Start your free 30-day Team evaluation
Up to 50 diagnoses a day for 30 days. Verify your work email to activate an eligible company evaluation, then replay a resolved incident and compare the evidence and next steps with your team's confirmed cause.
What a useful evaluation should establish
Compare one incident your team already resolved with the first failure, cited evidence and remaining questions. Did the binary support the GPU selected by the generic request? Only assign a rank, device or safe recovery state when the submitted evidence establishes it.
Did the binary support the GPU selected by the generic request?
Evidence to compare: Requested feature constraints, assigned GPU architecture and first kernel-launch exception.
A kernel compiled for one architecture may fail on another valid allocation. Compare the actual device and build before recommending a hardware reset or changing the model.
Does the executable match the allocated architecture?
Evidence to compare: Actual CPU and GPU architecture, image identity and the first loader error.
A binary built for another architecture can fail before useful computation. Confirm the allocated hardware and software combination before recommending changes to the device.
Was termination expected under the selected capacity policy?
Evidence to compare: Scheduler termination reason, allocation end time and last completed save.
A preemptible allocation can end without an application defect. Match the termination reason and inspect persisted state before diagnosing a device fault or suggesting resume.
Use Denpex alongside your existing telemetry tools to investigate submitted incident evidence. With monitoring configured on a supported plan, detected failures can trigger alerts and an automatic diagnosis from the captured evidence.
Inside Denpex
See the evidence, not just the claim
Follow the causal chain, inspect the quoted evidence and prepare the next handoff. These actual product captures use founder-account examples and the VS Code extension, with the source identified under each image. Open a capture to inspect it at full size.
Follow the failure through the cascade

Prepare the hardware escalation

Ask for the evidence that is missing

Keep the investigation in the editor
