PCIe AER Uncorrectable Error Dropping GPU
Marginal signal integrity on the PCIe riser cable or motherboard slot under heavy thermal load causes a Malformed Transaction Layer Packet (TLP). The PCIe root complex detects the fatal error via AER and isolates/resets the device, causing it to fall off the bus.
Marginal signal integrity on the PCIe riser cable or motherboard slot under heavy thermal load causes a Malformed Transaction Layer Packet (TLP).
- Symptom
nvidia-smi lists fewer GPUs than physically present, or shows ERR!/No devices found.- Root cause
- Marginal signal integrity on the PCIe riser cable or motherboard slot under heavy thermal load causes a Malformed Transaction Layer Packet (TLP). The PCIe root complex detects the fatal error via AER and isolates/resets the device, causing it to fall off the bus.
- Recommended fix
- Reseat GPU and check PCIe riser Hardware intervention required Physical connection issues are the primary cause of Malformed TLPs. Reseating or replacing the riser fixes signal integrity.
- How Denpex helps
- Denpex matches PCIe AER Uncorrectable Error Dropping GPU across every rank in a distributed run and reports which rank failed first, so you act on the initiating node instead of the loudest one.
What this failure is
PCIe AER Uncorrectable Error Dropping GPU is a Hardware failure seen during ML training runs. Marginal signal integrity on the PCIe riser cable or motherboard slot under heavy thermal load causes a Malformed Transaction Layer Packet (TLP). The PCIe root complex detects the fatal error via AER and isolates/resets the device, causing it to fall off the bus. Common tags: PCIe/AER.
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Why it happens (the mechanism)
Application logs show a generic CUDA error or NCCL failure. Engineers might suspect memory corruption or a bad driver, rather than a physical PCIe bus fault.
What you'll observe
- PCIe Bus Error: severity=Uncorrected (Fatal)
- type=Malformed TLP
- NVRM: GPU at PCI:0000:86:00: GPU-b2951f... has fallen off the bus.
Common symptoms and what they mean
| Symptom | Why it happens |
|---|---|
| Training job crashes with CUDA error: device-side assert triggered or CUDA_ERROR_UNKNOWN. | Marginal signal integrity on the PCIe riser cable or motherboard slot under heavy thermal load causes a Malformed Transaction Layer Packet (TLP). The PCIe root complex detects the fatal error via AER and isolates/resets the device, causing it to fall off the bus. |
| nvidia-smi lists fewer GPUs than physically present, or shows ERR!/No devices found. | Marginal signal integrity on the PCIe riser cable or motherboard slot under heavy thermal load causes a Malformed Transaction Layer Packet (TLP). The PCIe root complex detects the fatal error via AER and isolates/resets the device, causing it to fall off the bus. |
| System logs show a cascade of PCIe AER errors. | Marginal signal integrity on the PCIe riser cable or motherboard slot under heavy thermal load causes a Malformed Transaction Layer Packet (TLP). The PCIe root complex detects the fatal error via AER and isolates/resets the device, causing it to fall off the bus. |
Which systems are affected
- PCIe Subsystem
- NVIDIA GPU
- Linux Kernel
How to confirm this is the problem
Use this checklist to test the hypothesis against a small reproduction. No single line proves the root cause, so preserve the preceding events and compare one variable at a time.
- ✓dmesg | grep -i AER
- ✓lspci -vv | grep -i 'UESta'
- ✓grep NVRM /var/log/syslog
Searchable error signature
nvidia-smi lists fewer GPUs than physically present, or shows ERR!/No devices found.Use this text as a lookup key in logs and upstream issue trackers. It is not presented as a captured customer log. Confirm the cause from your own preceding events, versions, configuration and the cited references.
The fix and the prevention pattern
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Diagnose this failure in VS Code
Select the traceback or open the failed terminal, then run Denpex locally to see the initiating rank, collateral failures, exact fix, and verification command without uploading the log.
Install the free VS Code extensionRoot cause
- Marginal signal integrity on the PCIe riser cable or motherboard slot under heavy thermal load causes a Malformed Transaction Layer Packet (TLP). The PCIe root complex detects the fatal error via AER and isolates/resets the device, causing it to fall off the bus.
The fix and how to prevent it
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References
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